Results can sometimes take a few days to come back from the labs and be reported on.
You will be advised to call back for your results in a few days.
Our administration team are not clinically trained to interpret results therefore can only give out the information that the GP or Nurse Practitioner has asked them to.
Normally you will be notified by the administration staff or clinician if you need to make a follow up appointment or have further tests.
The GP will also normally advise if they want to discuss your results with you in an appointment.
Please note that we do have a strict policy regarding confidentiality and data protection.
Results for patients aged over 12 years old can only be given to the patient.
In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
You can download a Consent for Results form; this information will be recorded into the patient's medical records.
You will find this form in the New Patient Tab and then in the Registration Tab.
We will do our best to contact you personally to tell you a result if the Clinician wishes that you be contacted rather than wait for you to phone in for your result.
The reception team will not leave a message on an answering machine, other than asking you to contact the Surgery, this is for Data Protection and adherence to patient confidentiality legislation.
Please also take note that you generally will be called from the surgery on a landline that has 'number withheld' or 'unknown caller' ID.
General Information about Test Results
Please remember that the staff can only act in accordance with the Clinician's instructions so may not be able to give you a result.
This does not necessarily mean that there is a problem but simply that the Doctor needs to talk to you, to explain the whole situation.
The results of tests carried out during hospital visits are not normally sent to the practice.
Specimens should be handed in to the Surgery as early in the day as possible.
Please ensure that your sample is sealed securely, samples that leak, may cause delay in your result/s or having to be repeated.
Please ensure, that your Name and Date of Birth are on the container.